A continual improvement
process
also known as Kaizen in
Japanese,
is an
ongoing effort to improve
products, services, or
processes.
Skippy's has been
inplementing CI on all our
services starting 2024 &
will be going further &
better to improve in 2025.
-
You differed on price
of headlight
restoration for
different make of
vehicles -
Price now in bands as
you asked.
-
You wanted the
headlight restoration service on
the same day - Same day
service
is
now available.
-
You
asked to shorten long headlight
lens
replacement
turn around times
-
We
now have a 3-5 day
turnaround time
down from
8-10 days.
-
You
wanted remote headlight
coding anywhere in the
UK - It's on the way.
-
We
have added your
questions with answers
on each of our service
pages to help others -
Keep those questions
coming.
Many
small problems have been
identified & new techniques
& procedures have been
implemented across all our
services.
We try our best but here are
some reasons which are out
of our control.
-
Weather not suitable for
the mobile headlight
restoration.
-
Incorrect lens have been
sent my client.
-
Supplier has sent wrong
lens.
-
Headlight has more
damage than stated.
-
Waiting for new parts
for the headlight.
"Become
1% Better Every Day, The
Power of Continuous
Improvement" - James Clear
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